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"This is a GREAT service. Pick up and delivery... are you kidding?! They came to my house, took away my XBox 360, diagnosed and fixed the problem and redelivered it in a couple of days in full working order for a great price. What more can you ask for? Apparently they handle all matter of tech and if that's the case I've found a new home for all my computer, A/V and console repair. They were fast, effective and extremely helpful. I'd recommend it to anyone."
Chris M.
Northridge, CA
"This started out with me posting a question on the yelp questions and answers page. My PlayStation 3 broke and I knew there must be someone locally that could repair it. The GEEKsters came to my rescue and I'm happy to be able to give
them their first review on Yelp.
The GEEKsters explained to me that most PS3's at some point will have the dreaded yellow light of death, which comes from the system overheating. You can send your unit to Sony for $150, and hope they actually send your unit back. Most of the time I have read they just send you someone else's refurbished unit. In the past this was no big deal with PS2, but the PS3 has a hard drive with all your saved games, as well as other data you can store on there. I have videos on there, which
I would like keep to myself. Most are of my cute kid, but there is one which I wouldn't like to see on youtube anytime soon. It would most likely be called "Fat Man Struggles To Get Up On Raft In Pool. " Hey all these food reviews of mine come with a price OK! Anyway my real concern was that I had a DVD stuck in there and it was part of a box set. I didn't really want to lose it, and somehow I didn't believe that Sony would really send it back to me.
So it was time to give the GEEKsters a shot. From their website It looks like they are set up to handle larger computer problems for commercial clients as well as residential. I can say from start to finish this little PlayStation repair was handled with the same professionalism as any other company they do business with. Living in the OC, they saved me a lot of time by having a drop off location in Garden Grove. Not that I wouldn't have driven my PS3 up to Glendale, but still it's a heck of a lot easier to use their drop off location. The turn around time on this repair was 48 hours, however because it fell on a weekend, they offered to speed it up to 24 hours at no extra fee. It was a nice offer that they were willing to get it done that fast, even if I didn't take them up on it. Hey, I can survive without my PS3 for a weekend.
As soon as I dropped the unit off, I was called with a confirmation that it was in their system. I was given many ways to get in contact with Paul Rangel - their senior tech. Including Skype address! Before I picked the unit back up, Paul spent a few minutes on the phone with me explaining what went wrong, and a few tips on how to stop it from happening again. The PS3 works perfectly fine now. My DVD was returned and my PS3 memory is intact. I haven't checked youtube, but I'm sure I can trust them :) They take their business very seriously and go out of their way to make their customers happy. I can highly recommend them, and their price was quite a bit less than Sony. Thanks GEEKsters."
Dave G.
Fullerton, CA
COMPUTER SAVIOR
" I contacted the Geeksters to rid my computer of virus infestation, their representative, Paul Rangel, came to my office
and explained in English (not computerese) what he was doing and why. During his entire effort I understood what he was attempting to accomplish. This company's services are a good deal in that they provided one-on-one customer service at the customer's office and their schedule is flexible. I would recommend them if you have a slow-running computer or viruses. The price of their services is reasonable and I will continue to utilize this company in the future. "
By Lee A
REVIEW
" The service we received from Geeksters was excellent. Very thorough and patient with our requests. Tech that was sent to us was knowledgeable and cordial. I would recommend Geeksters to other companies. "
By Michael K.
GEEKster REVIEW
"
I was very happy with the service. Paul Rangel came to my house and spent a long time getting
rid of "junk" on my computer. I called because me computer was working so slowly, that it
literally could take 15-20 to begin.
Now I don't need to take a walk while my computer is opening. He was very nice and did a
great job. "
By carol s.
the GEEKsters is OUTSTANDING!
" I I am truly impressed with Geeksters. Door to Door Service, Intelligence and pride in workmanship.. putting the customer's needs first.. These are qualities rarely found in business anymore let alone in the Computer arena. Wow. Paul Rangel and the Crew at Geeksters is doing it right. When Microsoft unloads poor workmanship with NO support after a limited warranty.. who do you call...the answer: The Geeksters. I was so impressed I asked for cards to pass out. I'll recommend them to anyone and will use them again. It makes me very excited to see a young business that is hardworking, honest, polite and competent. Good Work Geeksters.. Keep it up! "
By Patrick Mullane visual effects artist
GEEKsters ARE AWSOME!
" I thought there was no easy fix for my problem, so I almost gave up. Paul assured me they could and would fix the problem. Shortly after he called detailing the issues with my hardware and even offered upgrades at a low cost. I give
them 5 stars overall, truly impressive work guys! "
By Jose Lumbreras, LCPL United States Marine Corps.
WOW WOW WOW GEEKsters
" Paul of THE GEEKSTERS is a star, or shall I say a FIVE STAR. Technically astute and with the kind of customer service you can only dream about these days. I cannot say enough about the extraordinary lengths he went to correct our DSL issues. I took many cards and will suggest him to everybody I know. Bravo Paul. "
By Rachel F.
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